Vice President of Quality & Performance Improvement
Richard Duffy serves as Vice President of Quality and Performance Improvement for IHA. He has been with IHA since 2009. He possesses extensive experience in operations, lean manufacturing and technical problem solving. In his role, Mr. Duffy leads IHA’s efforts to continuously improve the quality of care that our patients receive. He holds a bachelor’s degree in industrial and operations engineering from the University of Michigan and earned a master’s degree in business administration from the University of Michigan Ross School of Business. He is certified as a Six Sigma Master Black Belt, a Shainin Black Belt and a Critical Thinking Coach.