Carranda Koop, MD, is board-certified in internal medicine. Dr. Koop has clinical interests in smoking cessation, preventive medicine and the management of diabetes.

Philosophy Of Care

"The most memorable relationships are those that are built on a foundation of trust, compassion, kindness and understanding. As a physician, I base my practices on these values, shared with my knowledge gained through hard work and dedication to the field of medicine. Through these relationships, we can collaborate together to effectively improve physical, mental and spiritual health."

The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.

Timestamp	Rating	Comment
2018-11-01T00:00:00Z	5 October 31, 2018	Very caring, friendly and knowledgeable. Answered all my concerns and put them to rest.
2018-10-31T00:00:00Z	5 October 30, 2018	I just started at this office a couple months ago and I am very impressed with them.
2018-10-27T00:00:00Z	5 October 26, 2018	Very satisfied.
2018-10-26T00:00:00Z	5 October 25, 2018	she is the best Dr. for me. we communicate well and she shows personal interest in my health.
2018-10-25T00:00:00Z	2.5 October 24, 2018	I've had several issues with dr. coop. I don't know if it is this provider or Iha as a whole. I understand the restraint with prescribing controlled substances but for those of us in chronic pain to which there is no other solution, Controlled Substances for pain relief are necessary. I realize that people can take advantage of controlled substances when they do not need them but I feel that those of us that do are being punished and doomed to live a life in pain. I've tried many alternatives to solve the problem with pain none of which work. this doctor is completely against the use of any controlled substances and when asked she becomes very rude and defensive. she does not care about the level of pain that I have to deal with on a daily basis. this needs to be reviewed and something needs to be done for those of us that actually need pain relief
2018-10-25T00:00:00Z	5 October 24, 2018	Dr Koop was great, a quick visit and when she knew how rushed I was to get out of there she made sure my blood work and flu shot were done right away.
2018-10-15T00:00:00Z	5 October 14, 2018	Everything when well.
2018-10-12T00:00:00Z	5 October 11, 2018	Excellent. She (Dr. Koop) kept me from being hospitalized.
2018-10-08T00:00:00Z	5 October 7, 2018	Dr. Koop is fantastic!
2018-10-06T00:00:00Z	5 October 5, 2018	I WAS VERY PLEASED, IF NOT I WOULD SAY SO.
2018-10-03T00:00:00Z	5 October 2, 2018	I really like Dr Koop. I was surprised that she did not feel that managing hormone replacement was something she was comfortable but asked that I make another appointment with a PA to do it. Interesting
2018-10-01T00:00:00Z	5 September 30, 2018	This was a visit for mental/ emotional health. Everyone was amazing and tended to exacly what I needed. I left knowing that everything was going to be okay. Dr. Koop truly cared for me and my needs. She is the best health care provider I have ever met with.
2018-09-28T00:00:00Z	4.17 September 27, 2018	Dr. Koop is my new primary care physician after not having one for quite a few years. I am wary of the medical industry but I think I can work with her.
2018-09-26T00:00:00Z	3.75 September 25, 2018	I work at the hospital, and had heard good things about all the providers in this practice. Carranda Koop did an excellent job explaining what to do about my headaches, but didn't treat me for what I originally made my appointment for. I left the office slightly disapointed.
2018-09-25T00:00:00Z	5 September 24, 2018	I like Dr Koop very much.
2018-09-22T00:00:00Z	5 September 21, 2018	Courteous, informative.
2018-09-20T00:00:00Z	5 September 19, 2018	This was my first visit with Dr. Koop, after my brief association with Dr. Nielsen before she moved on. I have a good feeling about Dr. Koop and feel that she will provide the care that I need.
2018-09-14T00:00:00Z	5 September 13, 2018	Excellent.
2018-09-13T00:00:00Z	5 September 12, 2018	very happy
2018-09-09T00:00:00Z	5 September 8, 2018	Fine
2018-09-07T00:00:00Z	5 September 6, 2018	very pleased that I was able to get an appointment the same day I called the office.
2018-09-06T00:00:00Z	5 September 5, 2018	Great
2018-09-03T00:00:00Z	5 September 2, 2018	Dr. Koop is amazing. very proactive. just what I was looking for.
2018-08-29T00:00:00Z	5 August 28, 2018	provider and MA were excellent and exceeded my expectations
2018-08-29T00:00:00Z	5 August 28, 2018	Excellent experience with my provider.
2018-08-26T00:00:00Z	5 August 25, 2018	She was concerned about my problems. Helped me understand my problems. Always asked how I am, what concerns I have.
2018-08-26T00:00:00Z	5 August 25, 2018	She is wonderful
2018-08-25T00:00:00Z	5 August 24, 2018	very good.dr koop was very thorough
2018-08-25T00:00:00Z	5 August 24, 2018	fantastic care and knowledge of the staff
2018-08-22T00:00:00Z	5 August 21, 2018	very good
2018-08-16T00:00:00Z	4.5 August 15, 2018	Get acquainted visit [ . . . ]
2018-08-15T00:00:00Z	5 August 14, 2018	my experience with Dr. Koop and the staff was very good. no issues.
2018-08-09T00:00:00Z	5 August 8, 2018	s a new patient, Dr. Koop did great to make me feel important and comfortable.
2018-08-09T00:00:00Z	5 August 8, 2018	Dr. Koop has also seen my father. I switched my own provider to Dr. Koop because I found her level of care to be so excellent.
2018-08-09T00:00:00Z	5 August 8, 2018	I am very satisfied with Dr Koop
2018-08-04T00:00:00Z	5 August 3, 2018	Good communication.
2018-07-27T00:00:00Z	5 July 26, 2018	Outstanding care, and always amazing that the office is organized to provide virtually no wait time. Thanks!
2018-07-20T00:00:00Z	5 July 19, 2018	Dr. Koop is a great PCP. I waited quite a long time to be seen. I was ill and the wait was hard, I just wanted to lie down.
2018-07-19T00:00:00Z	5 July 18, 2018	Dr. Koop is great and was the [MA]
2018-07-19T00:00:00Z	4.58 July 18, 2018	I switched to Dr. Koop as my primary care doctor last year as upon our first interaction (while she was still in residency) she proved to listen carefully, think deeply, communicate clearly and demonstrated respect, compassion and empathy. When she established her practice with IHA in my hometown I was thrilled and have been so ever since. This one is going to be great.
2018-07-18T00:00:00Z	4.58 July 17, 2018	Very happy.
2018-07-17T00:00:00Z	5 July 16, 2018	excellent!!
2018-07-17T00:00:00Z	5 July 16, 2018	she was awesome and I will definitely recommend her to all my friends and family
2018-07-13T00:00:00Z	5 July 12, 2018	excellent , Dr Koop is thorough and patient and really listens
2018-07-11T00:00:00Z	5 July 10, 2018	This is the first time I met Dr Koop. She took her time with me and answered all my questions. She was very nice.
2018-07-10T00:00:00Z	5 July 9, 2018	great office
2018-07-07T00:00:00Z	5 July 6, 2018	Awesome as usual.
2018-07-06T00:00:00Z	5 July 5, 2018	Very efficient. Dr. Koop and her assistant were knowledgeable and quick to take care of me
2018-06-28T00:00:00Z	5 June 27, 2018	i am a new patient and physician myself, i have a high standard for physicians, i guess, and the nurse and Dr Koop were absolutely wonderful- on time, knowledgeable, professional and caring. i was very concerned about a new problem and it is intimidating to start out with a new provider as we came from out of state. i am EXTREMELY impressed and relieved to have someone in the area now! they treat patients like i would have!
2018-06-22T00:00:00Z	5 June 21, 2018	This was a first visit to get established with this provider, as well as a follow-up for a minor stroke. This was the best experience I've had with a PCP in several years. I am so happy that I was placed under her care. She appeared to be concerned about me and had all of my hospital records at hand for reference.
2018-06-21T00:00:00Z	5 June 20, 2018	doctor Koop is very compassionate I have a lot of issues and she's trying to help me take care of them
2018-06-20T00:00:00Z	4.58 June 19, 2018	she was great!!
2018-06-20T00:00:00Z	5 June 19, 2018	excellent
2018-06-12T00:00:00Z	5 June 11, 2018	It was my first visit with Dr. Koop. She was pleasant, intelligent, and very helpful.
2018-06-05T00:00:00Z	5 June 4, 2018	I felt very comfortable with doctor and nurse
2018-06-02T00:00:00Z	2 June 1, 2018	Dr. Koop started my first visit talking about certain medications I have or do take, and not why I take the medications I do. After starting our visit this way needless to say I was frustrated and a bit angry at her approach to my medical care. She only lightly glanced on other medical conditions I have or the medications I take for them. My exam consisted of her listening to my heart after I mentioned I have a heart murmur and nothing else. I will try another provider in the office instead of returning to see Dr. Koop.
2018-05-31T00:00:00Z	4.58 May 30, 2018	excellent. consider .conserned about BP
2018-05-30T00:00:00Z	5 May 29, 2018	please see the above
2018-05-28T00:00:00Z	5 May 27, 2018	She takes time to talk to you about your problem -
2018-05-28T00:00:00Z	4.58 May 27, 2018	experience fine. hopefully I won't have to do one of these surveys each time I visit this clinic. if I have an unpleasant or disappointing visit I'll be sure to inform them.
2018-05-22T00:00:00Z	5 May 21, 2018	Very good.
2018-05-18T00:00:00Z	5 May 17, 2018	Excellent
2018-05-17T00:00:00Z	5 May 16, 2018	*Dr Koop is a wonderful & caring physician. She makes you feel comfortable during a visit and listens to you and we work together to solve my problems.
2018-05-17T00:00:00Z	5 May 16, 2018	Saw *Dr. Koop for first time, my reg. dr. is leaving. *Dr. Koop will be taking over.
2018-05-17T00:00:00Z	5 May 16, 2018	Dr. Koop and all the MA's are awesome! I feel very comfortable and at ease coming to my appointments. Thank you IHA for hiring my doctor and very talented Medical Assistants
2018-05-17T00:00:00Z	5 May 16, 2018	love Dr Koop
2018-05-16T00:00:00Z	5 May 15, 2018	I had been seeing Dr Nielsen but since she was leaving I made the appointment with Dr. Koop. She was extremely nice and understanding and I will go back to see her. Everyone else was very friendly and nice also.
2018-05-15T00:00:00Z	4.58 May 14, 2018	Very patient, excellent bedside manner, knowledgeable and efficient.
2018-05-14T00:00:00Z	5 May 13, 2018	excellent visit
2018-05-11T00:00:00Z	5 May 10, 2018	This was my first visit to your clinic and I was very satisfied
2018-05-10T00:00:00Z	5 May 9, 2018	very knowledgeable and empathetic
2018-04-26T00:00:00Z	5 April 25, 2018	Dr Koop was great. she listened, offered advise and suggestions and then told me what we could do in the future if none of these suggestions worked
2018-04-24T00:00:00Z	5 April 23, 2018	DR Koop is excellent. She took time to understand my problems and explained everything.
2018-04-23T00:00:00Z	5 April 22, 2018	I really like my doctor she was very good at explaining everything and making sure I understood what they were doing as far as treatment.
2018-04-18T00:00:00Z	4.58 April 17, 2018	This was my first visit, having moved from Harbor Springs, I will continue to seek care from *Dr. C.
2018-04-18T00:00:00Z	5 April 17, 2018	Excellent care, immediate attention.
2018-04-17T00:00:00Z	5 April 16, 2018	She was very good.
2018-04-10T00:00:00Z	4.17 April 9, 2018	Dr. Koop was the best part of the office. I was extremely apprhensive about seeing her because my physician is out on maternity leave, but she did an excellent job and had great communication and concern.
2018-04-02T00:00:00Z	5 April 1, 2018	My doctor is the perfect fit for me!!! She always listens - she's young, up on the latest medical practices and like how she discusses my care w/me. She listens to my thoughts.
2018-03-29T00:00:00Z	5 March 28, 2018	Everyone was very nice and no one was rushing us around. Great experience overall.
2018-02-14T00:00:00Z	5 February 13, 2018	She is the first doctor I have ever felt completely satisfied with as to listening to me and answering fairly and thoughtfully. I really like her.
2018-02-03T00:00:00Z	4.17 February 2, 2018	Very caring, patience, informative. I have hormonal problems and she was honest in saying it wasn't her expertise, but that would refer me to someone to make next steps. VERY much appreciated.
2018-02-01T00:00:00Z	4.58 January 31, 2018	enjoyed meeting her. she was very caring and thorough.
2018-02-01T00:00:00Z	5 January 31, 2018	Dr. Carranda Koop is one of the finest Drs I have the privilege to have as my primary Dr. Dr.Koop's MA's are are very knowledgeable and make my appointment very comfortable! IHA struck gold with Dr Carranda Koop and their MA's!!!
2018-01-27T00:00:00Z	5 January 26, 2018	This was my first visit with Dr. Koop and I was very pleased. I look forward to working with her in the future to stay as healthy as possible.
2018-01-27T00:00:00Z	5 January 26, 2018	Very good first time visit.
2018-01-20T00:00:00Z	4.17 January 19, 2018	The doctor listened , but didn't really hear what I was saying - to check my [...] visit w/Dr. Nacif - to see if that gave insight to my present issues/aches. She gave me an Rx & said to follow up w/my primary care doctor in 2 weeks. - but that did not address my current symptoms.
2018-01-17T00:00:00Z	5 January 16, 2018	I felt that Dr. Koop was professional and compassionate
2018-01-16T00:00:00Z	5 January 15, 2018	It was great.
2018-01-09T00:00:00Z	5 January 8, 2018	This was my first visit I liked Dr. Koop very much
2018-01-06T00:00:00Z	5 January 5, 2018	very good.
2018-01-03T00:00:00Z	5 January 2, 2018	Dr. Koop is an excellent physician. I have even brought my daughters to this office and Dr. Koop is my oldest daughters primary physician now and she really likes her a lot.
2017-12-30T00:00:00Z	5 December 29, 2017	Dr. Carranda was professional, yet still very kind. She spent time answering my question. I appreciate her honesty - and not prescribing something that wasn't necessary.
2017-12-28T00:00:00Z	3.75 December 27, 2017	Very good
2017-12-23T00:00:00Z	5 December 22, 2017	I am a new patient, everything went well
2017-12-19T00:00:00Z	5 December 18, 2017	first time with this office and doctor thought it went well. will definitely go back
2017-12-14T00:00:00Z	5 December 13, 2017	She was professional and knowledgable, as expected.
2017-12-13T00:00:00Z	5 December 12, 2017	Very good!