Last updated: 1/25/2021 12:55 pm EST
An FDA-approved COVID-19 vaccine designed to prevent the COVID-19 virus is the best hope for ending the pandemic. We know there are still many questions and concerns regarding these vaccines. That's why IHA and St. Joe's Medical Group remain committed to keeping you and our communities informed and educated as major developments occur.
We know that demand for the vaccine is high and many are anxious to know when they will be vaccinated. We ask for your patience. Our offices and call center are experiencing an extremely high volume of calls regarding vaccinations. Due to this overwhelming demand, we are unable to answer individual questions about the COVID-19 vaccine. At this time, COVID-19 vaccinations cannot be scheduled by calling your practice. Please do not call or message your physician or practice with COVID vaccine-related questions. All vaccinations will be by appointment only, and we will contact eligible patients to schedule their appointment as supply allows.
In order to have your best chance at scheduling the first dose of the COVID-19 vaccine, we encourage you to sign up & activate your Trinity Health MyChart account as soon as possible.Sign up for MyChart
Due to limited supply, we are not able to vaccinate all eligible patients immediately. We will contact computer-generated randomized groups of patients within each phase to schedule vaccination appointments. You will not be able to schedule a vaccination until we have contacted you.
Once you are contacted, you will select an appointment time using the self-scheduling tool in your MyChart account. There will be limited appointments available, and we expect that they will book quickly. If there are no remaining appointments to select in MyChart, continue to check back. We will add new appointments weekly. Once you schedule your first dose, we will automatically schedule for your second dose. The second dose appointment details will be given to you at your first appointment and available in MyChart.
We are contacting eligible patients 65 years and older that have an IHA or St. Joe’s Medical Group primary care physician to schedule your COVID-19 vaccine through the Trinity Health MyChart patient portal in a randomized, computer-generated order. If you do not have a MyChart account, we will call you; however, you are encouraged to create a MyChart account online. At this time, patients are not able to schedule the COVID-19 vaccine using InQuicker or by calling your practice. Please do not schedule if you have any of the following:
We recommend all IHA and St. Joe's Medical Group patients who are essential workers work with your employer to schedule your COVID-19 vaccine through your local health department.IHA and St. Joe's Medical Group are not able to vaccinate essential workers under 65 at this time.
There are many questions about the COVID-19 vaccine. We've heard you and put together a list of answers to frequently asked questions about the COVID-19 vaccine.
The Centers for Disease Control and Prevention's (CDC) Frequently Asked Questions (FAQ) about the COVID-19 vaccine is a great source for regularly updated answers to common questions about the vaccine.CDC COVID-19 Vaccine FAQ