IHA values patient feedback. We partner with Press Ganey, a leading provider of patient experience measurement, to survey our patients on their experience. We are focused on improving all aspects of the IHA experience for our patients and believe in sharing the results of our patient surveys.
Patients randomly receive the survey, either by mail or email, following their physician visit. The survey data is used to improve every aspect of the patient experience. The data helps IHA to understand patient needs and supports the goal of providing each patient with an exceptional experience of care.
IHA is proud to meet the Press Ganey Seal of Integrity standards. This seal guarantees that the physician star rating and comments are valid, objective, and meet scientifically rigorous standards. The requirements include:
If you would like more information about our survey or would like to contact a member of our Patient Experience team, please contact Tarah Lantz, Communications & Experience Manager, at firstname.lastname@example.org.