About IHA

Established in 1994, Trinity Health IHA Medical Group is one of the largest multi-specialty medical groups in Michigan delivering more than one million patient visits each year, practicing based on the guiding principle: our family caring for yours. Lead by physicians, Trinity Health IHA Medical Group is committed to providing the best care with the best outcomes for every patient and an exceptional work experience for every provider and employee. Recognized as Metro Detroit’s Top Physician Group by Consumer Reports magazine, Trinity Health IHA Medical Group offers patients from infancy through senior years, access to convenient, quality health care with extended office hours and urgent care services, online patient diagnosis, treatment and appointment access tools. Trinity Health IHA Medical Group is based in Ann Arbor and employs more than 3,000 staff, including nearly 1,000 providers consisting of physicians, nurse practitioners, physician assistants, care managers and midwives in more than 150 practice locations across Southeast Michigan. 

QUICK OVERVIEW

Here are a few facts about Trinity Health IHA Medical Group to help you understand our impact on the communities we serve in Washtenaw, Livingston, Lenawee, Oakland, and western Wayne Counties:

  • Office Locations: More than 150
  • Active Patients: 500,000+
  • Babies Delivered: 2,031 in 2019
  • Physicians: 720+
  • Certified Nurse Practitioners, Certified Physician Assistants & Certified Nurse-Midwives: 230+
  • Board Certified/Eligible Physicians: 100%
  • Hospital Affiliations: St. Joseph Mercy Ann Arbor, St. Joseph Mercy Chelsea, St. Joseph Mercy Livingston, St. Joseph Mercy Oakland, St. Mary Mercy Livonia, Michigan Medicine
  • Support Staff: More than 2,200
WHAT SETS US APART
  • We’re not the only healthcare provider in the area – but we may just be the most qualified for some very specific reasons.
  • Trinity Health IHA Medical Group has a long-standing reputation for making the doctor-patient experience as simple, smooth and hassle-free as possible.
  • Trinity Health IHA Medical Group works with community partners like Saint Joseph Mercy Health System and Michigan Medicine, giving us a deeper understanding of managed care, while allowing us to act as advocates for patients in finding the best possible care.
  • Trinity Health IHA Medical Group accepts more insurance plans than most other providers.
  • We encourage and welcome your input and feedback – this website is just one example of how we make it easy to interact with our doctors and nurses.
MISSION STATEMENT

Trinity Health IHA Medical Group exists to meet community needs through the provision of personalized, high quality health and medical services to its patients in a manner which results in high levels of patient satisfaction with clinical quality, services, accessibility and value.

PHILOSOPHY

In order to remember this philosophy in a way that is easily retained in our everyday work environment, Trinity Health IHA Medical Group has developed the IHA CARES core values. These values are:

  • Commitment - We are committed to providing quality care. We believe our strength is in the quality of its provider, clinical and administrative staff. We strive to maintain the highest level of quality care by using the highest-quality equipment and procedures. You will need to help us to ensure that our patients receive that quality care.
  • Advocacy - We must act as advocates for our patients. Our patients put their trust in our providers and staff to care for them and represent their needs. We strive to gain trust from our patients by truly understanding and empathizing with their medical needs. Our patients should feel that we are working with them and will care for them throughout their entire lifetime.
  • Respect - We believe that the foundation of a trusting relationship is mutual respect. Our patients should always feel that they are respected as individuals. Our employees and providers should show respect for one another in all of their interactions.
  • Efficiency - While we ensure quality care, act as advocates for our patients, and develop respectful relationships with them, we must also be conscious of caring for our patients in an efficient and cost-effective manner.
  • Service - We are dedicated to service excellence to both our internal and external customers. Providing appropriate and compassionate care services is the basis of what we do. We will continually strive to deliver exceptional customer service to our patients, their families, and our co-workers. We are empowered to take ownership of customer requests, and we are expected and encouraged to follow through on solutions.