Last Updated: 9/12/2020 5:33 pm EST



Safety is Our Priority

With our practices now open, and as we continue our journey through this new normal, patient safety remains our top priority.
We understand you may have questions about what to expect when you or your loved ones visit an IHA location in person. Please watch the video below to see Dr. Tendai Thomas, an IHA Internal Medicine physician, walk you through one of our facilities to explain the measures we are taking to keep everyone safe. 



Our primary concerns are your safety and addressing your medical needs. We appreciate your patience and cooperation during this time. Thank you for your understanding as we take unique measures to keep all of our IHA patients healthy!


COVID-19 Testing


Testing at this time is open to patients with at least one (1) of the following symptoms: 

  • Fever over 100 degrees Fahrenheit

  • Cough
  • Shortness of breath
  • Myalgias
  • Severe fatigue
  • Body aches
  • Runny nose or congestion
  • Sinus pain
  • Sore throat
  • Diarrhea
  • Loss of taste or smell
  • Decreased appetite
  • Toe and/or finger lesions

 OR critical infrastructure workers with exposure to someone with COVID-19. 


Pediatric Patients

If your child is experiencing any symptom of COVID-19 and you think they need to be seen or tested, call your IHA Pediatrics practice. Your practice can help determine if you need to bring your child in to be evaluated or tested. If your child needs to be tested, your IHA Pediatrics practice will conduct the test in the office. 

Find your IHA Pediatrics Practice 


Did you know IHA offers convenient, drive-up testing, by appointment for COVID-19? If you're experiencing any symptom of COVID-19 and think you need to be tested, you have a few options to be evaluated by an IHA provider who will refer you to be tested if appropriate:


COVID-19 Evaluation Options


Schedule a Video Appointment with your IHA Primary Care Provider.

If you have a Primary Care provider at IHA, call the practice to Schedule a Video Appointment as soon as your provider is available, usually the next business day. If you'd like to be seen sooner than the first available time at your IHA Primary Care practice, you can explore additional care options. 

Schedule a Video Appointment

Begin an On-Demand Urgent Care Video Visit.

On-Demand Urgent Care Video Visits are typically available to be scheduled in the next 20 minutes to 24 hours. Your IHA Urgent Care provider will conduct the video appointment and may refer you to be tested.  

On-Demand Urgent Care Video Visit

Save Your Spot at an IHA Urgent Care.

Using our Save Your Spot tool, you can select a time that works for you. Once you arrive at the Fever & Upper Respiratory Illness Clinic, you can communicate with our team by text message while you wait in your vehicle. If you need to be tested, your IHA Urgent Care team at the Fever & Upper Respiratory Illness Clinic will test you, in most cases, right in your vehicle. 

Save your Spot



If you'd like to be seen in person, including by appointment drive-up testing, you can Save Your Spot at one of IHA & St. Joe's Medical Group's Fever & Upper Respiratory Illness Clinics:

COVID-19 Testing Locations

IHA and St. Joe's Medical Group are providing COVID-19 testing to our patients over the age of 18 at four locations. Please keep in mind you will need to complete one of the COVID-19 evaluation options above in order to be scheduled for a COVID-19 test.

Find a COVID-19 Testing Location



Antibody Testing

There is a great deal of research going into finding an accurate antibody test to help determine whether a person has had COVID-19, and whether or not this will make them immune to future infections. These tests are now becoming available, but it is unclear if and when these tests will be clinically helpful. For up-to-date information on antibody testing, ask your IHA physician or read the antibody testing frequently asked questions below.


COVID-19 Digital Resources


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Frequently Asked Questions about COVID-19

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Video Appointments at IHA

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COVID-19 Updates for IHA OBGYN Patients

COVID-19 Printable Resources


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Social Distancing Guidelines

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Home Quarantine Instructions

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After Testing Instructions

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Recommendations for At-risk Patients

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At-home Fitness Tracker


Together, we can reduce the risk of exposure to COVID-19 and help you and your family remain healthy and safe!
Prevention of COVID-19